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Rael Hutcheon
indonesia

DIRECTOR OF PRODUCT DESIGN

ASIA CONCIERGE

After working in advertising in the UK, Rael fell in love with Asia during an extended visit that prompted a change in career path upon his return. Subsequently, he spent 4 years at Audley Travel specialising in tailor made travel programs to Indonesia, Myanmar and Thailand, all which fed his desire to move to Asia permanently.

That move came in 2017 when he was recruited by one of the largest destination management companies in Vietnam and Indonesia to head their product and business development divisions.

He has resided in Bali since then and now directs our product design in the country. A keen surfer, Rael can often be found catching the waves off the west coast of Bali or his favourite destination in Indonesia – Sumba, far removed from mainstream tourism.

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Yudha Artha Wijaya
indonesia

DIRECTOR OF DESTINATION EXPERIENCE

ASIA CONCIERGE

With a Bachelor’s Degree in Tourism Management from 2007, Yudha on one hand, has a passion for Indonesia’s unique culture and on the other, has perfected the tools for a successful career in the Inbound Tourism Industry.

Since 2007 his expertise has grown from Operations and Ground Supervision, to Reservations and Travel Consultancy and, ultimately, Divisional Management. His determination to propose one-of-a-kind experiences has given him the drive to oversee or partake in different sectors in the travel business, such as Leisure and Events but also detailed product research.

Most respected for handling high-end clientele and exclusive experiences his know-how on flawless logistics, customer care and overall quality of services is beyond compare.

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Tika Karamita
indonesia

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

After graduating and gaining a Bachelor’s degree in Management Communications from the Univerisitas Padjadjaran, Tika settled on the island of Bali in 2014. From there she commenced her career in the travel industry, specialising in Corporate Meetings and Events, working both behind the scenes, to being on site with the team executing the events.

This prolonged experience has helped her cultivate knowledge and a network sourcing unique events, venues, private access and a portfolio of ‘behind the scenes’ travel content.

Born and raised in West Kalimantan, Tika has a particular passion and interest in wildlife, animal welfare and the natural habitat of her country. Growing into a sustainability role with her former company, Tika is enthused about the soft and light footprint approach to travel that is the mantra of Asia Concierge.

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Wayan Bawa  
indonesia

TRAVEL EXPERT

ASIA CONCIERGE

Originally from Klungkung, the former central capital region of the Kingdom of Bali, Bawa grew up in a family with a passion and love for culture and traditions.

Pok is a veteran among the ranks of Travel Experts in Thailand, and although he is an expert on the tribal tourism of the north, he is just at home on the beaches of the south, and everywhere in between.

He is also part of several cultural dance groups as well as a traditional puppetry member. His love for travel within Bali and other parts of Indonesia makes him highly knowledgeable about the destination and clients also appreciate his incredibly warm and gentle personality at the same time.

Bawa

Nyoman Widi Rantawan - Widi
indonesia

TRAVEL EXPERT

ASIA CONCIERGE

Nyoman Widi Rantawan, or usually called Widi, is originally from the northern region of Bali around the larger town of Singaraja.

Widi is fluent in three foreign languages, which provides him a wide range of customers form various destinations.

Through assignments to most valuable and selected guests he has gained a special sensitivity for the individual needs of each customer. His high flexibility has proven him also being a perfect option for clients needing special attention and world class service delivery. A truly charming individual with experience and knowledge beyond the average.

Widi

Kadek Wiryanegara
indonesia

TRAVEL EXPERT

ASIA CONCIERGE

Kadek is originally from Blahbatu Village in the Gianyar Regency not far from Ubud, which is also known as the center for Gamelan orchestra and Balinese dances.

Showcasing the indigenous culture of Bali was his main drive in becoming a guide in 2002. He loves being among nature, exploring new sites, and is good with immersing guests in the local culture. He makes a great companion to discover the truly unique sites of Bali island.

Kadek carries with him as well experiences at managing groups of guides on focused projects. His customers praise him for his dedication, attentiveness, great sense of humor and humble personality.

Kadek

Wayan Marcita Putra - Mar
indonesia

TRAVEL EXPERT

ASIA CONCIERGE

Marcita graduated from high school and with his enthusiasm to learn more English and more about tourism provided him the confidence to soon share his knowledge as travel expert. He was born in Denpasar, the central capital of modern Bali.

In recent years he had taken a break to study abroad to gain further knowledge in marketing and communication.

Marcita loves adventure and nature experiences. He is known to be well suited for guiding couples and families and mostly praised for his high serviceability and capabilities to share his knowledge. 

Marcita

Quyen Phan
vietnam

DIRECTOR OF SALES

ASIA CONCIERGE

Quyen was born and raised in Nghe An province of Northern Vietnam. Since graduating at the Saigon Tourist Hospitality College in 2002, Quyen has been climbing up the career ladder in the industry. From being a tour guide at the beginning to a Travel Consultant, Sales Supervisor and Sales Manager for a reputable DMC in Ho Chi Minh City, through to managing her own leisure team as Leisure Manager for 5 years.

Her extensive knowledge of all things related to the Vietnam tourism industry, refined management and leadership skills, proven track record of excellence and having the rare ability to cross over from Vietnamese culture to foreign cultures as her second nature, has led her into the responsibility she has today under Asia Concierge.

Working closely with senior management and having opinions that count and are acted upon ensures our Vietnam entity with Quyen, not only continues to move with the times, but looks ahead to what our customers may need in the future.

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Bich Thu Tran
vietnam

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

With twenty years experience in travel management & tourism in Vietnam, Bich Thu is a veteran of the industry. Well regarded and recognised by both her peers and clientele for service delivery excellence, Thu personifies the working culture of Asia Concierge and, with that, a high sense of self worth and ‘do good’ ethics towards the art of travel.

Having graduated from the Hanoi University Tourism Department in 2000, Thu pursued a career in hospitality and built a love and passion for tailor made travel programs, so much so that her attention to detail leaves no stone unturned in the complexities of her work.

With a portfolio of customers that only demand the finest travel experience, Thu remains a highly valuable resource and asset to the company and we let her know it … on many occasions!

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Nga Le Thuy
vietnam

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

Nga (we know, its hard to pronounce!), is another Vietnam veteran of the travel industry. A quiet and diligent member of the team, Nga has remained loyal to the senior management of Asia Concierge and the industry for nearly two decades.

Nga works closely with her compatriots in Cambodia, Laos and Thailand and specialises in very detailed, complex, multi country travel programs that demand devout attention to detail. Not content with pitching the ‘usual’ travel products, Nga finds the perfect fit for every single customer based on specific needs and requirements paired with her personal recommendations.

Being a native and proud Hanoian, Nga is particularly impassioned about travel and exploration of the northern region of the country and, like all of us at Asia Concierge, believes travel should be an authentic, genuine, natural and enriching experience.

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Huyen Le
vietnam

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

Huyen, is another key team member that has had a lasting career in the Vietnam travel industry. After graduating from Hanoi University, Faculty of Tourism in 1999, Huyen started as Deputy Manager - Inbound, of a locally owned travel company before moving to a reputable international DMC in 2015 where she stayed before joining us at Asia Concierge.

Huyen is meticulous in her proposal work and takes great pride and care in creating exemplary travel programs for our clients that frequently exceed expectations. Being a strong enthusiast of travel in Northern Vietnam, Huyen is excited to see Asia Concierge reach deeper into the region with its experiential product range that brings a hidden part of Vietnam alive with all that it has to offer today’s traveller.

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Hoang Truong
vietnam

DIRECTOR OF DESTINATION EXPERIENCE

ASIA CONCIERGE

As with many, Hoang’s first foray in tourism began with guiding for both International and Vietnamese guests throughout the country on lengthy overland programs. His travels in this capacity had also taking him through other parts of Asia and Europe.

Since 2006, Hoang worked for a reputable inbound operator as Inbound Manager that paved the way for widening his skill set and exposure to international tourism.

In 2014, he was recruited by Abercrombie & Kent in Vietnam as their operations manager as the company built their portfolio of luxury travel, private jet and cruise operations in country.

Having a passion towards the natural world and sustainable farming practices Hoang stepped out of “his safety zone” in late 2019 and moved to a small village in the central highland area of Vietnam surrounded with the K’ho hill tribe and set up a second home, which served him well during the two years the country was closed.

Moving back to the city in early 2022 Hoang was eager and excited to learn of Asia Concierge’s plans and vision and has since been recruited to direct and lead our operational experience throughout the country.

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Chung Do
vietnam

TRAVEL EXPERT

ASIA CONCIERGE

Chung was born and raised in Ho Chi Minh City in the 80’s during a difficult period for the country as it learnt to live with the isolation and economic embargoes put in place after the war. A dawn of a new decade upon Chung’s graduation from high school and subsequent studies at the University of Ho Chi Minh City’s tourism department saw him move into the hospitality industry and work his way up to lead overland tour groups for various well-regarded travel companies in the country.

A decade long tenure under the existing management team of Asia Concierge saw Chung diversify his position to take on lead tour director roles for a number of prestigious Universities from the United States as well as corporate businesses and special interest groups that required more management and leadership attributes from a normal guide role.  

fter fifteen years of leading overland travel programs in Vietnam, there is not much Chung has not seen, done and experienced but, besides his extremely competent tour leader skills and knowledge, it is Chung’s banter and light humour that endears most visitors to this fine ambassador of Vietnam.

Chung Do

Quyen Tran
vietnam

TRAVEL EXPERT

ASIA CONCIERGE

A native of Hoi An, one of Vietnam’s most varied and popular destinations, Quyen spent much of his youth learning about the complex history and diverse environments of his beloved country. A University degree followed as did an intense English language course, and now Quyen is one of our most valued Travel Experts with over 20 years in the game.

With a proven track record as an enthusiastic, well-organised, and creative guide, Quyen’s impeccable English is almost as fluent as a native speaker and enables him to understand his guests on so many different levels, making him the perfect travel companion. With experiences in incentive groups, cruises, and expeditions into more remote areas, Quyen is comfortable in all guiding situations, however, it is the smaller more personal FIT groups that he most enjoys where he can really share his passionate knowledge and experience more closely with others. His warm, caring, and considerate nature makes him the perfect guide for all types of clients.

Quyen Tran

Hoang Giang
vietnam

TRAVEL EXPERT

ASIA CONCIERGE

Hoang graduated from the Faculty of Tourism at the Hanoi Open University over 20 years ago and has been working as guide ever since. Having worked at some of the most prestigious tour companies in the region Hoang has guided her clients through every part of her country. Sharing the beauty of her country, and the culture and soul of her people, has been a childhood dream for Hoang and she is still as passionate about her work today as she was when she started.

A wife and devoted mother to 2 energetic sons, Hoang enjoys leading family groups as much as she does singles, couples, or larger groups. Her patience, understanding, and sense of humour, has endeared her to many of her guests who have returned to travel with her again.

When Hoang has free-time she enjoys cooking, reading, and studying to discover new and exciting experiences for her valued guests. She is a valued member of our team of Travel Experts in the North

Hoang Giang

Dien Phan
vietnam

TRAVEL EXPERT

ASIA CONCIERGE

Dien originates from the former Imperial Capital of Hue in Central Vietnam. With a degree in Foreign Languages and International Studies from Hue University, he realised that his studies were also ideally suited to be the tour guide profession.

Since 2013 Dien has been sharing his vast knowledge of his country with visitors from all over the world, “I see it as my beloved duty to help my guests enrich their knowledge of Vietnamese culture and people… and provide visitors a key to unlock the mysteries of local customs and tradition”.

With a great sense of humour and a forever optimistic attitude, Dien pays a fine attention to detail, and has a never say “no” approach to his work, - benefiting our guests and our organization. He has gained a great amount of experience in a relatively short amount of time and is now recognised as one of our most popular Travel Experts.

In his spare time Dien listens to music and likes to stay fit. He is also a great food lover and is always looking for new, and interesting foodie spots to share with his guests.

Hoang Giang

Duy Nguyen
vietnam

TRAVEL EXPERT

ASIA CONCIERGE

Originating from the small town of Kon Tum in the Central Highlands of Vietnam, Duy originally studied to be an English teacher. However, a part-time job as a tour guide in his homeland, exposed him to foreign visitors to his country and he found the cross-cultural exchange fascinating.

Duy took great pride as a host in Kon Tum, introducing the different ethnic groups and their distinct cultures to his guests. He caught the bug and decided that he “wanted to be the best tour guide, tour director, and tour leader he could possibly be!” Some 20 years later he is living in Saigon and is one of our most valued Travel Experts. 

Duy, is well-known to the premier travel companies in Asia, he has led cross-country tours throughout the region, and has travelled the width and breadth of Vietnam countless times.

Having also worked in the office of a travel company, he understands the travel culture on many different levels and is the perfect travelling companion for all manner of guests including VIP groups and meetings and events. When he is not travelling, Duy likes to live an active life and enjoys playing football, tennis and cycling. He is also very fond of music and is somewhat of a guitar player.

Duy Nguyen

Phong Nguyen
vietnam

TRAVEL EXPERT

ASIA CONCIERGE

Born close to Cu Chi Village in South Vietnam, Phong is a veteran of the guiding scene in Vietnam with over 20 years experience, working with the most prestigious names in the industry. Phong is equally at home with singles, couples, and families as he is with all kinds of groups including, VIP, cruise, and incentives. He has also led numerous travel programs to other countries in the region. His well-rounded skill set, confidence, and youthful character have established him as a firm favourite among our guests and office staff. 

Phong considers himself a country boy, having grown up in the countryside, and loves to share his intimate love and knowledge with his guests, but with 20 years in the game he is just as happy in the cities, mountains, and by the coast.

Happily married, Phong has an active social life, he loves to travel in Vietnam to improve his knowledge, but also loves to travel overseas, having already visited the UK, Malaysia, Hong Kong and Singapore on his travels. When he is not on the road, or spending time with his wife and friends, Phong likes to keep fit playing tennis and swimming.  

Phong Nguyen

Nino Grundmann
thailand

TRAVEL DESIGN MANAGER

ASIA CONCIERGE

Nino has a passion for exploring the unseen and unknown. Whether it's a festival, a natural park in a remote location where the true beauty of the country can be seen, or exploring the islands scattered across South East Asia, Nino is an avid explorer of the region.

Her meticulous eye for detail and her unrelenting focus on ensuring every part of a travel program is unique is why her clients come back to her again and again. No matter how complex, or how many destinations an itinerary may cover.

This stems from her own personal belief that travel should encompass an element of exploration and for her clients to be able to truly appreciate a destination and its culture; this is an ethos that forms the very heart of Asia Concierge.

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Chayin Wongkaewlah (Arm)
thailand

PRODUCT DESIGN MANAGER

ASIA CONCIERGE

Arm has always loved travel, has always loved meeting people from across the world and has always put his heart and soul into delivering the very best for his clientele. This has earned Arm the reputation as being one of the hardest working, trustworthy and knowledgeable individuals in the business.

In turn, he has had the privilege of planning and executing some of the most detailed and unique programs ever to operate in Asia.

However, Arm is not only passionate about travel, he is also passionate about his country. In his spare time, he is often found teaching English at rural schools or passing on his knowledge and experience in tourism to younger generations.

These values are what make Arm one of a kind, he is equally committed to delivering personalised experiences across Asia as he is making sure that his community benefits from this as well.

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Kewalin Kanchanamanthana (Mook)
thailand

TRAVEL DESIGNER

ASIA CONCIERGE

Having worked in both the hotel industry and destination management, Mook is certainly an all-rounder. Experienced in sales, travel design, negotiation and product development, she excels at providing outstanding services in every aspect of delivery.

With her expertise in crafting customised and creative travel programs, together with her eagerness to delve into detailed research in order to produce the very best for her clientele, she has a deep insight into Thailand and skilfully delivers programs beyond the norm.

Always ready to take on new challenges, Mook is truly a valuable member of the Asia Concierge team.

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Adisorn Polsaen - Adi
thailand

TRAVEL EXPERT

ASIA CONCIERGE

Born in 1980, Adi studied Mathematics at University in Thailand and won a scholarship to further his studies at the University of Belgrade. However, he soon realized that he wanted to travel the world and help people travel in his own country. He has now been escorting visitors around Thailand for over 20 years and is one of our longest serving Travel Experts, having led every manner of travel program in the country.

He has also worked as a Branch Manager in Koh Samui, so he understands every element of the travel industry. Always wanting to grow and improve, Adi has studied Spanish language and attended several Tour Guide Workshops overseas, including Japan and Colombia. In addition to his deep knowledge and experience, Adi is charismatic, warm, attentive and kind. When not travelling in his own country with guests, or for personal pleasure, Adi loves to travel the world and has already visited a number of countries including France, Italy, and Peru. 

Adi

Pornsawan Chuenpanyanimit  - Annie
thailand

TRAVEL EXPERT

ASIA CONCIERGE

Annie was born and still resides in Thailand’s northernmost province, Chiang Rai. During her studies in Business Administration in Bangkok she worked part time as a tour guide and discovered her true calling.

With over 10 years experience in the field, Annie takes great pleasure in sharing the delights of her beloved country with her guests. A veteran Travel Expert, Annie has worked with high-end clients, groups, cruises and incentive groups, but she is most at home in more personal situations where she can develop real close relationships with her guests. When Annie is not working, she loves to travel within Thailand and travelling overseas to gain new inspiration and broaden her horizons. 

Annie

Chanya Vejhurai - Duke
thailand

TRAVEL EXPERT

ASIA CONCIERGE

Chanya goes by her nickname ‘Duke’ and is a native resident of Chiang Mai. After graduating from Chiang Mai University in 1992 Duke, worked in merchandising as an assistant and secretary. Her charismatic, and caring personality, fantastic language skills, made her the perfect choice when a tourist guide friend of hers asked her to cover for her for a few days showing guests around Chiang Mai. Immediately, Duke knew that this was what she wanted to do for a living, being an ambassador for her country and, sharing her people’s food, history and culture to visitors from all over the globe. 

Now, with over 20 years as a licensed Travel Expert, Duke loves her work as much today as she did on her first day as a guide.

Duke likes to take a professional, yet relaxed approach, treating her guests as personal friends and travelling companions. She is especially fond of explaining the complexities of Buddhism to a curious audience. Her deep love for her country, her natural charisma, and traditional Thai culture, enchants her guests and she is an asset to our fine collection of Travel Experts. In her spare time Duke like to cook, meditate, and travel to find new and exciting places to show her guests. 

Duke

Piyawat Pramojanee - Mr .Wat
thailand

TRAVEL EXPERT

ASIA CONCIERGE

Born in 1980 Piyawat is known to his friends as Mr Wat. He was born in the south of Thailand and moved to the suburbs of Bangkok when he was 9 years old. Wat first took up tour-guiding while studying Business Administration and banking at Ramkhamhaeng University. After 5 years working in banking Wat realized that his desk job was not giving him the fulfilment he desired, so he resigned, re-trained, and became a full-time English-speaking tour guide in 1998. 

In his nearly 25 years as a guide, Wat has travelled to every corner of his country with all manner of clients; large student groups, incentive groups, cultural tours, FIT, you name it, he’s done it!

Wat is passionate about travel in Thailand and spends much of his free time travelling the country and has his own travel blog. When he is not on the road somewhere Wat paints in watercolours, sometimes whisking up small self-made souvenirs for his guests. Wat is also a keen cook and often gives short Thai cooking classes to his clients. Wat is a true Thai gentleman and one of our most respected travel experts. 

Wat

Worasak Phaiboon - Pok 
thailand

TRAVEL EXPERT

ASIA CONCIERGE

Worasak Phaibon goes by the nick-name of Pok. Born and bred in the gorgeous province of Mae Hong Son in northwest Thailand, Pok belongs to the Shan ethnic group and grew up in a traditional farming family in the countryside. During his childhood Pok spent 4 years in a Buddhist monastery as a novice monk studying Buddha’s teachings and philosophy. 

Pok is a veteran among the ranks of Travel Experts in Thailand, and although he is an expert on the tribal tourism of the north, he is just at home on the beaches of the south, and everywhere in between.

Despite his years of service and vast experience, Pok is refreshingly enthusiastic and always willing to try and learn new things. He has a long history of leading groups of travellers on multi-country programs for some of the most respected companies in the industry. His well-rounded skill-set and charismatic personality has made him a firm favourite among our group of travel experts in Thailand.

In his spare time Pok enjoys travelling, eating, and working on the farm. Sharing his passion for local food and drink becomes a highlight for his guests who get a deep insight into some of the weird and wonderful tastes that most regular visitors miss out on. 

Pok

Simora Iv
cambodia

EVENTS DIRECTOR

ASIA CONCIERGE

Simora has been based in Siem Reap since 2012 and oversees our Events and Travel Design team. Coupled with a diligent work ethic and fine attention to detail, she provides the meticulous execution of our travel product in the country. 

When not overseeing the team, Simora can be found on site personally managing the detailed arrangements of our more complex programs. 

Long experienced and well versed to service both high end and corporate customers, Simora’s network and Khmer mother tongue provides her access and extended reach to places that turn a normal travel journey into a once-in-a-lifetime experience.

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Chhovan
cambodia

OPERATIONS MANAGER

ASIA CONCIERGE

Chhovan is a Cambodia travel industry veteran. Having supported the existing owners of Asia Concierge in Cambodia for nearly 20 years, Chhovan has seen and done it all. 

Often behind the scenes but ever present in the field when needed, Chhovan crosses the ’t’s’ and dots the ‘i’s’ in our operational delivery to ensure our guests receive only the most optimal service when travelling in Cambodia. 

Responsible for complex FIT and group movements, to off site events for incentive programs through to remote service delivery off the coast for visiting expedition ships, Chhovan has been challenged and put to the test on many occasions. It seems he is hard to fault!

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Mouy
cambodia

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

Peng Siekmouy (Mouy) has been with working in the industry since 2001 when she first gained experience with customer service through hotel employment in Siem Reap. In 2008 Mouy was recruited by our former entity and began her foray into destination management. 

After a 14 year career with us, Mouy is well familiar with all our product, service and operational delivery throughout the country, but today she primarily focuses on tailored made travel programs and is often our client’s first point of contact when devising complex itineraries for our key markets.

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Ket Hem
cambodia

TRAVEL EXPERT

ASIA CONCIERGE

Born in 1973 in Siem Reap, Ket graduated high school in 1993.

Ket began his first foray into tourism working in hotels from 1995 – 1997 before becoming a ‘tour guide’ in 1998 as the country first began to open up to the world after decades of conflict. He has been leading visitors through the Angkor temple complex ever since then.

Recruited as a full time employee of Asia Concierge’s pre incarnation in 2002, Ket has had a 20 year career of escorting and supporting a wide range of high profile clientele. His expertise is not limited to Angkor however, as Ket regularly escorts overland programs to various corners of the country in his extended capacity as a Travel Director. 

Ket has seen a lot change in Siem Reap from the dark days of of almost 20 years of civil war when he was growing up, through to the resurgence of Cambodia today. One thing that never changes is his passion for Khmer culture and history and his love of the temples. 

We are lucky to have him working exclusively with us at Asia Concierge.

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Sopharac (Rath) Phin
cambodia

TRAVEL EXPERT

ASIA CONCIERGE

Rath went to Build Bright University in Phnom Penh and completed his Bachelor Degree in Tourism Management and Hospitality in the year 2009. He continued his studies in latter years and successfully completed a Master Degree of entrepreneurship in 2013. 

A combination of a strong academic education, dedication to the travel and tourism industry in Cambodia and 11 years leading as a Travel Expert in the country, Rath has a wealth of experience and a warm, engaging personality that personifies the modern day cultural ambassador he and his colleagues proudly represent to visitors and explorers of the Angkorian temples and beyond. 

He is particularly enthused about the emerging travel destinations that have opened in Cambodia in recent years and the quality of product now available, further igniting his ongoing passion and drive for considered, quality tourism.

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Pech Pov
cambodia

TRAVEL EXPERT

ASIA CONCIERGE

Born in 1980 and raised in Siem Reap, Pech Pov graduated from high school in in 1998 and attended Tourism College one year later. 

With a fresh new skill set and Cambodia on the brink of a booming tourism industry, Pech Pov took up employment with Artisans d’Angkor, a professional training school for arts and handicrafts in Siem Reap township. 

In 2002, he became an official tour guide after his graduation from the tour guide training program set-up by the ministry of tourism. As his expertise and demand for his services grew he was recruited as a full time Travel Expert by Asia Concierge’s former known entity. 

As with his colleagues, Ket and Rath, Pech Pov is equally at home escorting guests through the complexities of local Angkor territory as he is exploring Cambodia’s far reaches as an overland Travel Director.

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Chamrouen Rim
cambodia

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

Chamroen is Siem Reap born and bred. After graduating from tourism college at the Ecole d’Hotellerie et Tourisme Paul Dubrule in 2011, Chamroen has been in the industry ever since and has spent considerable years working with a ground operator at a senior reservations level, compiling travel programs for guests from North America, the UK and Japan.

Chamroen has been recruited by Asia Concierge to work alongside and support our growing travel designer department where a keen eye for detail and carefully created, authentic travel experiences are integral to our working culture.

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Phonesak Chittaphong
laos

DESTINATION EXPERIENCE MANAGER

ASIA CONCIERGE

Phonesak Chittaphong was born and raised in Luang Prabang, without question one of Asia’s most sublime and evocative townships. 

After graduating from tourism college in the capital of Vientiane, Phonesak Chittaphong joined our former entity in a junior role back in 2010 and has since worked his way up to be our key Travel Designer for all things Lao. 

Phonesak Chittaphong is particularly enthused about the growing position of Lao as a stand alone travel destination and is always pleased to receive requests going beyond the classic Luang Prabang and Vientiane itineraries. 

Phonesak Chittaphong also takes out the prize for having the longest name in the company!

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Kar Kar
myanmar

TRAVEL DESIGNER

ASIA CONCIERGE

Khar Khar is from Kyaing Tong in the eastern part of Shan State and has a mixed heritage of Karen (Kayin) and Akha tribe. Her family moved to Pathein in 1998 where she graduated from Pathien University and began her first job in 2011 at one of the top International travel companies as a reservation officer for 2 years. 

She joined our former entity as a sales executive in 2013 and continues with this role today with Asia Concierge. During the growth years of tourism to Myanmar, Kar Kar also managed the ground arrangements for corporate incentive programs and our more specialised leisure travel clients. 

Despite the current difficulties in country, Kar Kar, as with the rest of us, believes in Myanmar’s future. The destination simply has so much to offer to turn our back on it.

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Anita Chen
china

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

Based in our Beijing office, Anita began her career in the hospitality industry in 2009 with the company’s former entity and has been at the helm of our travel design functions since then. 

Over the past decade, Anita has handled numerous programs and events for domestic and international clients. Her expertise lies in managing meetings, exhibitions and incentives for groups, from ground arrangements to F&B, to accommodation negotiations. 

As some of these event elements are often factored into a complex FIT itinerary, Anita brings her skillset across to the leisure department to ensure those extra touches are present.

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Tracy Li
china

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

Tracy has more than fifteen years experience operating inbound travel programs in China, handling FIT & group itineraries and co-ordination with clients from all over the world. 

Her destination knowledge and customer service skills have distinguished her in the market and given her an excellent reputation among both her peers and customers. Being greatly detailed and highly effective in her work, Tracy has managed programs for a range of high-end clients including Mayors from the U.S., scientists, archaeologists and film crews. 

Her unabated passion lies in creating exciting, new and unique itineraries for her guests, all custom made from the ground up.

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Violet Chen
china

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

Violet obtained her Master’s Degree in Hospitality Management in Spain, where she worked for a prominent DMC as the Asian Market Manager. 

In 2012 she returned to Beijing, China and has been handling meetings and events ever since, striving to provide clients with optimal products and services and operating several benchmarking events. 

Born and raised in Guangzhou, the capital city of Canton province, Violet has worked in both our Beijing and Shanghai offices and always believes that unique features of a local environment give special characteristics to its inhabitants, therefore, brings this through in her product promotion and itinerary build in a distinguishing way.

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Cathy Li
china

PERSONAL ASSISTANT

ASIA CONCIERGE

Cathy has been working in the tourism industry since 2006 and remains a strong and versatile member of the team. 

Focusing primarily on FIT and group itinerary design, Cathy was instrumental in influencing our expansive China product range and continues to fine tune and re-invent its content. 

In 2019, she took on the additional role of Linda's personal assistant as her strong co-ordinating and personal skillset allows her to be across most areas of the business with ease.

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Rael Hutcheon
indonesia

DIRECTOR OF PRODUCT DESIGN

ASIA CONCIERGE

After working in advertising in the UK, Rael fell in love with Asia during an extended visit that prompted a change in career path upon his return. Subsequently, he spent 4 years at Audley Travel specialising in tailor made travel programs to Indonesia, Myanmar and Thailand, all which fed his desire to move to Asia permanently.

That move came in 2017 when he was recruited by one of the largest destination management companies in Vietnam and Indonesia to head their product and business development divisions.

He has resided in Bali since then and now directs our product design in the country. A keen surfer, Rael can often be found catching the waves off the west coast of Bali or his favourite destination in Indonesia – Sumba, far removed from mainstream tourism.

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Yudha Artha Wijaya
indonesia

DIRECTOR OF DESTINATION EXPERIENCE

ASIA CONCIERGE

With a Bachelor’s Degree in Tourism Management from 2007, Yudha on one hand, has a passion for Indonesia’s unique culture and on the other, has perfected the tools for a successful career in the Inbound Tourism Industry.

Since 2007 his expertise has grown from Operations and Ground Supervision, to Reservations and Travel Consultancy and, ultimately, Divisional Management. His determination to propose one-of-a-kind experiences has given him the drive to oversee or partake in different sectors in the travel business, such as Leisure and Events but also detailed product research.

Most respected for handling high-end clientele and exclusive experiences his know-how on flawless logistics, customer care and overall quality of services is beyond compare.

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Tika Karamita
indonesia

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

After graduating and gaining a Bachelor’s degree in Management Communications from the Univerisitas Padjadjaran, Tika settled on the island of Bali in 2014. From there she commenced her career in the travel industry, specialising in Corporate Meetings and Events, working both behind the scenes, to being on site with the team executing the events.

This prolonged experience has helped her cultivate knowledge and a network sourcing unique events, venues, private access and a portfolio of ‘behind the scenes’ travel content.

Born and raised in West Kalimantan, Tika has a particular passion and interest in wildlife, animal welfare and the natural habitat of her country. Growing into a sustainability role with her former company, Tika is enthused about the soft and light footprint approach to travel that is the mantra of Asia Concierge.

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Wayan Bawa  
indonesia

TRAVEL EXPERT

ASIA CONCIERGE

Originally from Klungkung, the former central capital region of the Kingdom of Bali, Bawa grew up in a family with a passion and love for culture and traditions.

Pok is a veteran among the ranks of Travel Experts in Thailand, and although he is an expert on the tribal tourism of the north, he is just at home on the beaches of the south, and everywhere in between.

He is also part of several cultural dance groups as well as a traditional puppetry member. His love for travel within Bali and other parts of Indonesia makes him highly knowledgeable about the destination and clients also appreciate his incredibly warm and gentle personality at the same time.

Bawa

Nyoman Widi Rantawan - Widi
indonesia

TRAVEL EXPERT

ASIA CONCIERGE

Nyoman Widi Rantawan, or usually called Widi, is originally from the northern region of Bali around the larger town of Singaraja.

Widi is fluent in three foreign languages, which provides him a wide range of customers form various destinations.

Through assignments to most valuable and selected guests he has gained a special sensitivity for the individual needs of each customer. His high flexibility has proven him also being a perfect option for clients needing special attention and world class service delivery. A truly charming individual with experience and knowledge beyond the average.

Widi

Kadek Wiryanegara
indonesia

TRAVEL EXPERT

ASIA CONCIERGE

Kadek is originally from Blahbatu Village in the Gianyar Regency not far from Ubud, which is also known as the center for Gamelan orchestra and Balinese dances.

Showcasing the indigenous culture of Bali was his main drive in becoming a guide in 2002. He loves being among nature, exploring new sites, and is good with immersing guests in the local culture. He makes a great companion to discover the truly unique sites of Bali island.

Kadek carries with him as well experiences at managing groups of guides on focused projects. His customers praise him for his dedication, attentiveness, great sense of humor and humble personality.

Kadek

Wayan Marcita Putra - Mar
indonesia

TRAVEL EXPERT

ASIA CONCIERGE

Marcita graduated from high school and with his enthusiasm to learn more English and more about tourism provided him the confidence to soon share his knowledge as travel expert. He was born in Denpasar, the central capital of modern Bali.

In recent years he had taken a break to study abroad to gain further knowledge in marketing and communication.

Marcita loves adventure and nature experiences. He is known to be well suited for guiding couples and families and mostly praised for his high serviceability and capabilities to share his knowledge. 

Marcita

Quyen Phan
vietnam

DIRECTOR OF SALES

ASIA CONCIERGE

Quyen was born and raised in Nghe An province of Northern Vietnam. Since graduating at the Saigon Tourist Hospitality College in 2002, Quyen has been climbing up the career ladder in the industry. From being a tour guide at the beginning to a Travel Consultant, Sales Supervisor and Sales Manager for a reputable DMC in Ho Chi Minh City, through to managing her own leisure team as Leisure Manager for 5 years.

Her extensive knowledge of all things related to the Vietnam tourism industry, refined management and leadership skills, proven track record of excellence and having the rare ability to cross over from Vietnamese culture to foreign cultures as her second nature, has led her into the responsibility she has today under Asia Concierge.

Working closely with senior management and having opinions that count and are acted upon ensures our Vietnam entity with Quyen, not only continues to move with the times, but looks ahead to what our customers may need in the future.

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Bich Thu Tran
vietnam

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

With twenty years experience in travel management & tourism in Vietnam, Bich Thu is a veteran of the industry. Well regarded and recognised by both her peers and clientele for service delivery excellence, Thu personifies the working culture of Asia Concierge and, with that, a high sense of self worth and ‘do good’ ethics towards the art of travel.

Having graduated from the Hanoi University Tourism Department in 2000, Thu pursued a career in hospitality and built a love and passion for tailor made travel programs, so much so that her attention to detail leaves no stone unturned in the complexities of her work.

With a portfolio of customers that only demand the finest travel experience, Thu remains a highly valuable resource and asset to the company and we let her know it … on many occasions!

Email Thu

Nga Le Thuy
vietnam

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

Nga (we know, its hard to pronounce!), is another Vietnam veteran of the travel industry. A quiet and diligent member of the team, Nga has remained loyal to the senior management of Asia Concierge and the industry for nearly two decades.

Nga works closely with her compatriots in Cambodia, Laos and Thailand and specialises in very detailed, complex, multi country travel programs that demand devout attention to detail. Not content with pitching the ‘usual’ travel products, Nga finds the perfect fit for every single customer based on specific needs and requirements paired with her personal recommendations.

Being a native and proud Hanoian, Nga is particularly impassioned about travel and exploration of the northern region of the country and, like all of us at Asia Concierge, believes travel should be an authentic, genuine, natural and enriching experience.

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Huyen Le
vietnam

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

Huyen, is another key team member that has had a lasting career in the Vietnam travel industry. After graduating from Hanoi University, Faculty of Tourism in 1999, Huyen started as Deputy Manager - Inbound, of a locally owned travel company before moving to a reputable international DMC in 2015 where she stayed before joining us at Asia Concierge.

Huyen is meticulous in her proposal work and takes great pride and care in creating exemplary travel programs for our clients that frequently exceed expectations. Being a strong enthusiast of travel in Northern Vietnam, Huyen is excited to see Asia Concierge reach deeper into the region with its experiential product range that brings a hidden part of Vietnam alive with all that it has to offer today’s traveller.

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Hoang Truong
vietnam

DIRECTOR OF DESTINATION EXPERIENCE

ASIA CONCIERGE

As with many, Hoang’s first foray in tourism began with guiding for both International and Vietnamese guests throughout the country on lengthy overland programs. His travels in this capacity had also taking him through other parts of Asia and Europe.

Since 2006, Hoang worked for a reputable inbound operator as Inbound Manager that paved the way for widening his skill set and exposure to international tourism.

In 2014, he was recruited by Abercrombie & Kent in Vietnam as their operations manager as the company built their portfolio of luxury travel, private jet and cruise operations in country.

Having a passion towards the natural world and sustainable farming practices Hoang stepped out of “his safety zone” in late 2019 and moved to a small village in the central highland area of Vietnam surrounded with the K’ho hill tribe and set up a second home, which served him well during the two years the country was closed.

Moving back to the city in early 2022 Hoang was eager and excited to learn of Asia Concierge’s plans and vision and has since been recruited to direct and lead our operational experience throughout the country.

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Chung Do
vietnam

TRAVEL EXPERT

ASIA CONCIERGE

Chung was born and raised in Ho Chi Minh City in the 80’s during a difficult period for the country as it learnt to live with the isolation and economic embargoes put in place after the war. A dawn of a new decade upon Chung’s graduation from high school and subsequent studies at the University of Ho Chi Minh City’s tourism department saw him move into the hospitality industry and work his way up to lead overland tour groups for various well-regarded travel companies in the country.

A decade long tenure under the existing management team of Asia Concierge saw Chung diversify his position to take on lead tour director roles for a number of prestigious Universities from the United States as well as corporate businesses and special interest groups that required more management and leadership attributes from a normal guide role.  

fter fifteen years of leading overland travel programs in Vietnam, there is not much Chung has not seen, done and experienced but, besides his extremely competent tour leader skills and knowledge, it is Chung’s banter and light humour that endears most visitors to this fine ambassador of Vietnam.

Chung Do

Quyen Tran
vietnam

TRAVEL EXPERT

ASIA CONCIERGE

A native of Hoi An, one of Vietnam’s most varied and popular destinations, Quyen spent much of his youth learning about the complex history and diverse environments of his beloved country. A University degree followed as did an intense English language course, and now Quyen is one of our most valued Travel Experts with over 20 years in the game.

With a proven track record as an enthusiastic, well-organised, and creative guide, Quyen’s impeccable English is almost as fluent as a native speaker and enables him to understand his guests on so many different levels, making him the perfect travel companion. With experiences in incentive groups, cruises, and expeditions into more remote areas, Quyen is comfortable in all guiding situations, however, it is the smaller more personal FIT groups that he most enjoys where he can really share his passionate knowledge and experience more closely with others. His warm, caring, and considerate nature makes him the perfect guide for all types of clients.

Quyen Tran

Hoang Giang
vietnam

TRAVEL EXPERT

ASIA CONCIERGE

Hoang graduated from the Faculty of Tourism at the Hanoi Open University over 20 years ago and has been working as guide ever since. Having worked at some of the most prestigious tour companies in the region Hoang has guided her clients through every part of her country. Sharing the beauty of her country, and the culture and soul of her people, has been a childhood dream for Hoang and she is still as passionate about her work today as she was when she started.

A wife and devoted mother to 2 energetic sons, Hoang enjoys leading family groups as much as she does singles, couples, or larger groups. Her patience, understanding, and sense of humour, has endeared her to many of her guests who have returned to travel with her again.

When Hoang has free-time she enjoys cooking, reading, and studying to discover new and exciting experiences for her valued guests. She is a valued member of our team of Travel Experts in the North

Hoang Giang

Dien Phan
vietnam

TRAVEL EXPERT

ASIA CONCIERGE

Dien originates from the former Imperial Capital of Hue in Central Vietnam. With a degree in Foreign Languages and International Studies from Hue University, he realised that his studies were also ideally suited to be the tour guide profession.

Since 2013 Dien has been sharing his vast knowledge of his country with visitors from all over the world, “I see it as my beloved duty to help my guests enrich their knowledge of Vietnamese culture and people… and provide visitors a key to unlock the mysteries of local customs and tradition”.

With a great sense of humour and a forever optimistic attitude, Dien pays a fine attention to detail, and has a never say “no” approach to his work, - benefiting our guests and our organization. He has gained a great amount of experience in a relatively short amount of time and is now recognised as one of our most popular Travel Experts.

In his spare time Dien listens to music and likes to stay fit. He is also a great food lover and is always looking for new, and interesting foodie spots to share with his guests.

Hoang Giang

Duy Nguyen
vietnam

TRAVEL EXPERT

ASIA CONCIERGE

Originating from the small town of Kon Tum in the Central Highlands of Vietnam, Duy originally studied to be an English teacher. However, a part-time job as a tour guide in his homeland, exposed him to foreign visitors to his country and he found the cross-cultural exchange fascinating.

Duy took great pride as a host in Kon Tum, introducing the different ethnic groups and their distinct cultures to his guests. He caught the bug and decided that he “wanted to be the best tour guide, tour director, and tour leader he could possibly be!” Some 20 years later he is living in Saigon and is one of our most valued Travel Experts. 

Duy, is well-known to the premier travel companies in Asia, he has led cross-country tours throughout the region, and has travelled the width and breadth of Vietnam countless times.

Having also worked in the office of a travel company, he understands the travel culture on many different levels and is the perfect travelling companion for all manner of guests including VIP groups and meetings and events. When he is not travelling, Duy likes to live an active life and enjoys playing football, tennis and cycling. He is also very fond of music and is somewhat of a guitar player.

Duy Nguyen

Phong Nguyen
vietnam

TRAVEL EXPERT

ASIA CONCIERGE

Born close to Cu Chi Village in South Vietnam, Phong is a veteran of the guiding scene in Vietnam with over 20 years experience, working with the most prestigious names in the industry. Phong is equally at home with singles, couples, and families as he is with all kinds of groups including, VIP, cruise, and incentives. He has also led numerous travel programs to other countries in the region. His well-rounded skill set, confidence, and youthful character have established him as a firm favourite among our guests and office staff. 

Phong considers himself a country boy, having grown up in the countryside, and loves to share his intimate love and knowledge with his guests, but with 20 years in the game he is just as happy in the cities, mountains, and by the coast.

Happily married, Phong has an active social life, he loves to travel in Vietnam to improve his knowledge, but also loves to travel overseas, having already visited the UK, Malaysia, Hong Kong and Singapore on his travels. When he is not on the road, or spending time with his wife and friends, Phong likes to keep fit playing tennis and swimming.  

Phong Nguyen

Nino Grundmann
thailand

TRAVEL DESIGN MANAGER

ASIA CONCIERGE

Nino has a passion for exploring the unseen and unknown. Whether it's a festival, a natural park in a remote location where the true beauty of the country can be seen, or exploring the islands scattered across South East Asia, Nino is an avid explorer of the region.

Her meticulous eye for detail and her unrelenting focus on ensuring every part of a travel program is unique is why her clients come back to her again and again. No matter how complex, or how many destinations an itinerary may cover.

This stems from her own personal belief that travel should encompass an element of exploration and for her clients to be able to truly appreciate a destination and its culture; this is an ethos that forms the very heart of Asia Concierge.

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Chayin Wongkaewlah (Arm)
thailand

PRODUCT DESIGN MANAGER

ASIA CONCIERGE

Arm has always loved travel, has always loved meeting people from across the world and has always put his heart and soul into delivering the very best for his clientele. This has earned Arm the reputation as being one of the hardest working, trustworthy and knowledgeable individuals in the business.

In turn, he has had the privilege of planning and executing some of the most detailed and unique programs ever to operate in Asia.

However, Arm is not only passionate about travel, he is also passionate about his country. In his spare time, he is often found teaching English at rural schools or passing on his knowledge and experience in tourism to younger generations.

These values are what make Arm one of a kind, he is equally committed to delivering personalised experiences across Asia as he is making sure that his community benefits from this as well.

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Kewalin Kanchanamanthana (Mook)
thailand

TRAVEL DESIGNER

ASIA CONCIERGE

Having worked in both the hotel industry and destination management, Mook is certainly an all-rounder. Experienced in sales, travel design, negotiation and product development, she excels at providing outstanding services in every aspect of delivery.

With her expertise in crafting customised and creative travel programs, together with her eagerness to delve into detailed research in order to produce the very best for her clientele, she has a deep insight into Thailand and skilfully delivers programs beyond the norm.

Always ready to take on new challenges, Mook is truly a valuable member of the Asia Concierge team.

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Adisorn Polsaen - Adi
thailand

TRAVEL EXPERT

ASIA CONCIERGE

Born in 1980, Adi studied Mathematics at University in Thailand and won a scholarship to further his studies at the University of Belgrade. However, he soon realized that he wanted to travel the world and help people travel in his own country. He has now been escorting visitors around Thailand for over 20 years and is one of our longest serving Travel Experts, having led every manner of travel program in the country.

He has also worked as a Branch Manager in Koh Samui, so he understands every element of the travel industry. Always wanting to grow and improve, Adi has studied Spanish language and attended several Tour Guide Workshops overseas, including Japan and Colombia. In addition to his deep knowledge and experience, Adi is charismatic, warm, attentive and kind. When not travelling in his own country with guests, or for personal pleasure, Adi loves to travel the world and has already visited a number of countries including France, Italy, and Peru. 

Adi

Pornsawan Chuenpanyanimit  - Annie
thailand

TRAVEL EXPERT

ASIA CONCIERGE

Annie was born and still resides in Thailand’s northernmost province, Chiang Rai. During her studies in Business Administration in Bangkok she worked part time as a tour guide and discovered her true calling.

With over 10 years experience in the field, Annie takes great pleasure in sharing the delights of her beloved country with her guests. A veteran Travel Expert, Annie has worked with high-end clients, groups, cruises and incentive groups, but she is most at home in more personal situations where she can develop real close relationships with her guests. When Annie is not working, she loves to travel within Thailand and travelling overseas to gain new inspiration and broaden her horizons. 

Annie

Chanya Vejhurai - Duke
thailand

TRAVEL EXPERT

ASIA CONCIERGE

Chanya goes by her nickname ‘Duke’ and is a native resident of Chiang Mai. After graduating from Chiang Mai University in 1992 Duke, worked in merchandising as an assistant and secretary. Her charismatic, and caring personality, fantastic language skills, made her the perfect choice when a tourist guide friend of hers asked her to cover for her for a few days showing guests around Chiang Mai. Immediately, Duke knew that this was what she wanted to do for a living, being an ambassador for her country and, sharing her people’s food, history and culture to visitors from all over the globe. 

Now, with over 20 years as a licensed Travel Expert, Duke loves her work as much today as she did on her first day as a guide.

Duke likes to take a professional, yet relaxed approach, treating her guests as personal friends and travelling companions. She is especially fond of explaining the complexities of Buddhism to a curious audience. Her deep love for her country, her natural charisma, and traditional Thai culture, enchants her guests and she is an asset to our fine collection of Travel Experts. In her spare time Duke like to cook, meditate, and travel to find new and exciting places to show her guests. 

Duke

Piyawat Pramojanee - Mr .Wat
thailand

TRAVEL EXPERT

ASIA CONCIERGE

Born in 1980 Piyawat is known to his friends as Mr Wat. He was born in the south of Thailand and moved to the suburbs of Bangkok when he was 9 years old. Wat first took up tour-guiding while studying Business Administration and banking at Ramkhamhaeng University. After 5 years working in banking Wat realized that his desk job was not giving him the fulfilment he desired, so he resigned, re-trained, and became a full-time English-speaking tour guide in 1998. 

In his nearly 25 years as a guide, Wat has travelled to every corner of his country with all manner of clients; large student groups, incentive groups, cultural tours, FIT, you name it, he’s done it!

Wat is passionate about travel in Thailand and spends much of his free time travelling the country and has his own travel blog. When he is not on the road somewhere Wat paints in watercolours, sometimes whisking up small self-made souvenirs for his guests. Wat is also a keen cook and often gives short Thai cooking classes to his clients. Wat is a true Thai gentleman and one of our most respected travel experts. 

Wat

Worasak Phaiboon - Pok 
thailand

TRAVEL EXPERT

ASIA CONCIERGE

Worasak Phaibon goes by the nick-name of Pok. Born and bred in the gorgeous province of Mae Hong Son in northwest Thailand, Pok belongs to the Shan ethnic group and grew up in a traditional farming family in the countryside. During his childhood Pok spent 4 years in a Buddhist monastery as a novice monk studying Buddha’s teachings and philosophy. 

Pok is a veteran among the ranks of Travel Experts in Thailand, and although he is an expert on the tribal tourism of the north, he is just at home on the beaches of the south, and everywhere in between.

Despite his years of service and vast experience, Pok is refreshingly enthusiastic and always willing to try and learn new things. He has a long history of leading groups of travellers on multi-country programs for some of the most respected companies in the industry. His well-rounded skill-set and charismatic personality has made him a firm favourite among our group of travel experts in Thailand.

In his spare time Pok enjoys travelling, eating, and working on the farm. Sharing his passion for local food and drink becomes a highlight for his guests who get a deep insight into some of the weird and wonderful tastes that most regular visitors miss out on. 

Pok

Simora Iv
cambodia

EVENTS DIRECTOR

ASIA CONCIERGE

Simora has been based in Siem Reap since 2012 and oversees our Events and Travel Design team. Coupled with a diligent work ethic and fine attention to detail, she provides the meticulous execution of our travel product in the country. 

When not overseeing the team, Simora can be found on site personally managing the detailed arrangements of our more complex programs. 

Long experienced and well versed to service both high end and corporate customers, Simora’s network and Khmer mother tongue provides her access and extended reach to places that turn a normal travel journey into a once-in-a-lifetime experience.

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Chhovan
cambodia

OPERATIONS MANAGER

ASIA CONCIERGE

Chhovan is a Cambodia travel industry veteran. Having supported the existing owners of Asia Concierge in Cambodia for nearly 20 years, Chhovan has seen and done it all. 

Often behind the scenes but ever present in the field when needed, Chhovan crosses the ’t’s’ and dots the ‘i’s’ in our operational delivery to ensure our guests receive only the most optimal service when travelling in Cambodia. 

Responsible for complex FIT and group movements, to off site events for incentive programs through to remote service delivery off the coast for visiting expedition ships, Chhovan has been challenged and put to the test on many occasions. It seems he is hard to fault!

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Mouy
cambodia

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

Peng Siekmouy (Mouy) has been with working in the industry since 2001 when she first gained experience with customer service through hotel employment in Siem Reap. In 2008 Mouy was recruited by our former entity and began her foray into destination management. 

After a 14 year career with us, Mouy is well familiar with all our product, service and operational delivery throughout the country, but today she primarily focuses on tailored made travel programs and is often our client’s first point of contact when devising complex itineraries for our key markets.

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Ket Hem
cambodia

TRAVEL EXPERT

ASIA CONCIERGE

Born in 1973 in Siem Reap, Ket graduated high school in 1993.

Ket began his first foray into tourism working in hotels from 1995 – 1997 before becoming a ‘tour guide’ in 1998 as the country first began to open up to the world after decades of conflict. He has been leading visitors through the Angkor temple complex ever since then.

Recruited as a full time employee of Asia Concierge’s pre incarnation in 2002, Ket has had a 20 year career of escorting and supporting a wide range of high profile clientele. His expertise is not limited to Angkor however, as Ket regularly escorts overland programs to various corners of the country in his extended capacity as a Travel Director. 

Ket has seen a lot change in Siem Reap from the dark days of of almost 20 years of civil war when he was growing up, through to the resurgence of Cambodia today. One thing that never changes is his passion for Khmer culture and history and his love of the temples. 

We are lucky to have him working exclusively with us at Asia Concierge.

Email Ket

Sopharac (Rath) Phin
cambodia

TRAVEL EXPERT

ASIA CONCIERGE

Rath went to Build Bright University in Phnom Penh and completed his Bachelor Degree in Tourism Management and Hospitality in the year 2009. He continued his studies in latter years and successfully completed a Master Degree of entrepreneurship in 2013. 

A combination of a strong academic education, dedication to the travel and tourism industry in Cambodia and 11 years leading as a Travel Expert in the country, Rath has a wealth of experience and a warm, engaging personality that personifies the modern day cultural ambassador he and his colleagues proudly represent to visitors and explorers of the Angkorian temples and beyond. 

He is particularly enthused about the emerging travel destinations that have opened in Cambodia in recent years and the quality of product now available, further igniting his ongoing passion and drive for considered, quality tourism.

Email Phin

Pech Pov
cambodia

TRAVEL EXPERT

ASIA CONCIERGE

Born in 1980 and raised in Siem Reap, Pech Pov graduated from high school in in 1998 and attended Tourism College one year later. 

With a fresh new skill set and Cambodia on the brink of a booming tourism industry, Pech Pov took up employment with Artisans d’Angkor, a professional training school for arts and handicrafts in Siem Reap township. 

In 2002, he became an official tour guide after his graduation from the tour guide training program set-up by the ministry of tourism. As his expertise and demand for his services grew he was recruited as a full time Travel Expert by Asia Concierge’s former known entity. 

As with his colleagues, Ket and Rath, Pech Pov is equally at home escorting guests through the complexities of local Angkor territory as he is exploring Cambodia’s far reaches as an overland Travel Director.

Email Pech Pov

Chamrouen Rim
cambodia

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

Chamroen is Siem Reap born and bred. After graduating from tourism college at the Ecole d’Hotellerie et Tourisme Paul Dubrule in 2011, Chamroen has been in the industry ever since and has spent considerable years working with a ground operator at a senior reservations level, compiling travel programs for guests from North America, the UK and Japan.

Chamroen has been recruited by Asia Concierge to work alongside and support our growing travel designer department where a keen eye for detail and carefully created, authentic travel experiences are integral to our working culture.

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Phonesak Chittaphong
laos

DESTINATION EXPERIENCE MANAGER

ASIA CONCIERGE

Phonesak Chittaphong was born and raised in Luang Prabang, without question one of Asia’s most sublime and evocative townships. 

After graduating from tourism college in the capital of Vientiane, Phonesak Chittaphong joined our former entity in a junior role back in 2010 and has since worked his way up to be our key Travel Designer for all things Lao. 

Phonesak Chittaphong is particularly enthused about the growing position of Lao as a stand alone travel destination and is always pleased to receive requests going beyond the classic Luang Prabang and Vientiane itineraries. 

Phonesak Chittaphong also takes out the prize for having the longest name in the company!

Email Phonesak Chittaphong

Kar Kar
myanmar

TRAVEL DESIGNER

ASIA CONCIERGE

Khar Khar is from Kyaing Tong in the eastern part of Shan State and has a mixed heritage of Karen (Kayin) and Akha tribe. Her family moved to Pathein in 1998 where she graduated from Pathien University and began her first job in 2011 at one of the top International travel companies as a reservation officer for 2 years. 

She joined our former entity as a sales executive in 2013 and continues with this role today with Asia Concierge. During the growth years of tourism to Myanmar, Kar Kar also managed the ground arrangements for corporate incentive programs and our more specialised leisure travel clients. 

Despite the current difficulties in country, Kar Kar, as with the rest of us, believes in Myanmar’s future. The destination simply has so much to offer to turn our back on it.

Email Kar Kar

Anita Chen
china

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

Based in our Beijing office, Anita began her career in the hospitality industry in 2009 with the company’s former entity and has been at the helm of our travel design functions since then. 

Over the past decade, Anita has handled numerous programs and events for domestic and international clients. Her expertise lies in managing meetings, exhibitions and incentives for groups, from ground arrangements to F&B, to accommodation negotiations. 

As some of these event elements are often factored into a complex FIT itinerary, Anita brings her skillset across to the leisure department to ensure those extra touches are present.

Email Anita

Tracy Li
china

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

Tracy has more than fifteen years experience operating inbound travel programs in China, handling FIT & group itineraries and co-ordination with clients from all over the world. 

Her destination knowledge and customer service skills have distinguished her in the market and given her an excellent reputation among both her peers and customers. Being greatly detailed and highly effective in her work, Tracy has managed programs for a range of high-end clients including Mayors from the U.S., scientists, archaeologists and film crews. 

Her unabated passion lies in creating exciting, new and unique itineraries for her guests, all custom made from the ground up.

Email Tracy

Violet Chen
china

SENIOR TRAVEL DESIGNER

ASIA CONCIERGE

Violet obtained her Master’s Degree in Hospitality Management in Spain, where she worked for a prominent DMC as the Asian Market Manager. 

In 2012 she returned to Beijing, China and has been handling meetings and events ever since, striving to provide clients with optimal products and services and operating several benchmarking events. 

Born and raised in Guangzhou, the capital city of Canton province, Violet has worked in both our Beijing and Shanghai offices and always believes that unique features of a local environment give special characteristics to its inhabitants, therefore, brings this through in her product promotion and itinerary build in a distinguishing way.

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Cathy Li
china

PERSONAL ASSISTANT

ASIA CONCIERGE

Cathy has been working in the tourism industry since 2006 and remains a strong and versatile member of the team. 

Focusing primarily on FIT and group itinerary design, Cathy was instrumental in influencing our expansive China product range and continues to fine tune and re-invent its content. 

In 2019, she took on the additional role of Linda's personal assistant as her strong co-ordinating and personal skillset allows her to be across most areas of the business with ease.

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